CATEGORY:

Do you allow towing with your vehicles?

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Yes, it's our specialty! We offer towing on applicable vehicles.

Is there any special knowledge needed to operate one of your trucks?

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Specific instructions will be provided on each vehicle if required.

What happens if my truck breaks down?

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Ford Roadside Assistance is available 24/7 at 1-800-241-3673. If you are in one of our dodge vehicles call Mopar Roadside Assitance at 1-800-521-2779. Please inform a City Rent A Truck representative if any issues arise.

May someone else drive the truck that I rent?

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Additional drivers can be added at no charge. Immediate family and company employees are automatically allowed.

What are your rental periods?

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City Rent A Truck does daily, weekly, and monthly rental periods, with a minimum rental period of 24 hours.

Do late-return fees apply?

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We allow a 3-hour grace period on all of our truck rental rates and a 59-minute grace period on all of our insurance/waiver rates. Anything beyond the allowed grace period will be charged another day.

What happens if I don't return my truck on the designated return date?

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Please notify City Rent A Truck of your request and in most cases, we will extend the agreement. Additional charges may apply.

Do you allow for off-road use?

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City Rent A Truck welcomes off-road use with our vehicles.

Do I need a commercial driver's license to operate your larger trucks?

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No, all of our vehicles are registered 26,000 GVWR or below, so they do not require a CDL.

How old do I need to be to rent a vehicle from City Rent A Truck?

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Light-duty trucks and vans: minimum age 21 years. Medium to heavy-duty trucks and all passenger vans: minimum age 25 years.

Is a credit card needed to hold my reservation?

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A $100 deposit is taken on all passenger van reservations. On all other rentals, a card isn't required to hold a vehicle. However, City Rent A Truck reserves the right to request a deposit.

Do you charge by calendar days or 24 hour days?

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24-hour rental periods. In many cases this can save our customers a whole day of rental.

What is your fuel policy?

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The customer will be charged for fuel if not replaced to the level it was sent out at. The fee varies with the current market rate of fuel.

Do you allow towing with your vehicles?

+

Yes, it's our specialty! We offer towing on applicable vehicles.

Do I need a commercial driver's license to operate your larger trucks?

+

No, all of our vehicles are registered 26,000 GVWR or below, so they do not require a CDL.

How old do I need to be to rent a vehicle from City Rent A Truck?

+

Light-duty trucks and vans: minimum age 21 years. Medium to heavy-duty trucks and all passenger vans: minimum age 25 years.

What is your fuel policy?

+

The customer will be charged for fuel if not replaced to the level it was sent out at. The fee varies with the current market rate of fuel.

Do you allow for off-road use?

+

City Rent A Truck welcomes off-road use with our vehicles.

What happens if my truck breaks down?

+

Ford Roadside Assistance is available 24/7 at 1-800-241-3673. If you are in one of our dodge vehicles call Mopar Roadside Assitance at 1-800-521-2779. Please inform a City Rent A Truck representative if any issues arise.

What are your rental periods?

+

City Rent A Truck does daily, weekly, and monthly rental periods, with a minimum rental period of 24 hours.

What happens if I don't return my truck on the designated return date?

+

Please notify City Rent A Truck of your request and in most cases, we will extend the agreement. Additional charges may apply.

Is there any special knowledge needed to operate one of your trucks?

+

Specific instructions will be provided on each vehicle if required.

Is a credit card needed to hold my reservation?

+

A $100 deposit is taken on all passenger van reservations. On all other rentals, a card isn't required to hold a vehicle. However, City Rent A Truck reserves the right to request a deposit.

Do late-return fees apply?

+

We allow a 3-hour grace period on all of our truck rental rates and a 59-minute grace period on all of our insurance/waiver rates. Anything beyond the allowed grace period will be charged another day.

May someone else drive the truck that I rent?

+

Additional drivers can be added at no charge. Immediate family and company employees are automatically allowed.

Do you charge by calendar days or 24 hour days?

+

24-hour rental periods. In many cases this can save our customers a whole day of rental.

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